Privacy Policy
This Privacy Policy (“Policy”) governs the manner in which Konenki, a brand of Nimor Enterprises (“we”, “us”, or “our”), collects, uses, maintains, and discloses information from users (“you” or “your”) of the website www.konenki.in (“Website” or “Site”).
By accessing or using our Website and services, you consent to the practices described in this Policy. If you do not agree, please refrain from using the Site.
Purpose of This Policy
This Policy outlines the types of information we may collect, how we use it, under what circumstances we may disclose it, and the steps we take to protect it. It is an integral part of the Terms of Use of this Website.
Information We Collect
1. Personal Information
We collect personal data that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Any other personal details required to provide our services
We may also collect additional information relevant to your preferences, purchase history, and participation in any promotional activities or feedback forms.
2. Payment Information
We do not store your card or net banking details. Payments are handled securely by third-party payment gateways in compliance with applicable standards.
3. Non-Personal / Anonymous Information
This includes but not limited to:
- IP address
- Browser type and version
- Time zone settings
- Operating system
- Referring website
- Device identifiers
- Pages visited, session duration, and interaction data
This data helps us understand user behavior and improve the user experience on our Site.
Cookies
Cookies are small text files stored on your device. They help us recognize repeat visitors and improve site functionality. You may disable cookies via your browser settings, though certain features of the Site may not function optimally.
Use of Information
We may use the information we collect for purposes including but not limited to:
- Processing and fulfilling your orders
- Providing customer support
- Personalizing user experience
- Sending transactional and promotional emails (if you opt in)
- Analyzing and improving the Site and services
- Complying with legal and regulatory obligations
Sharing and Disclosure
Your personal data may be shared:
- With service providers involved in order fulfillment and payment processing
- With affiliates or subsidiaries strictly for business-related services
- In connection with mergers, acquisitions, or business transfers
- With law enforcement or regulatory authorities, if legally required
We do not sell or rent your personal information to any third party for commercial use.
Data Retention
Your personal data will be retained as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. Even after account deactivation, certain data may remain archived for record-keeping and legal compliance.
Security of Information
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Links to Third-Party Websites
Our Website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. Please read their privacy policies before submitting your information.
Children’s Privacy
Our Site is intended for users above the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will promptly delete it.
Your Rights and Choices
- You may access and update your personal information by logging into your account.
- You may unsubscribe from promotional emails at any time.
- You may contact us to request deletion or correction of your data.
International Transfers
If you are accessing the Site from outside India, please note that your data may be transferred to and processed in India or other countries where our servers are located.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically. Continued use of the Site after any such changes shall constitute your acceptance of the updated Policy.
Dispute Resolution
Any disputes arising from this Policy shall be governed by the laws of India and subject to arbitration under the Indian Arbitration and Conciliation Act, 1996, to be held in Delhi, India. The courts in Delhi shall have exclusive jurisdiction.
Contact Information and Support
For any queries or concerns regarding this Privacy Policy or your personal information, you may reach us at: support@konenki.in